SERVICE DEPARTMENT

SERVICE DEPARTMENT

Our service department is available to help you all hours of the day. We have a technician on call 24 hours a day if you have a question that cannot be answered by the dispatcher on duty. Alarm systems like everything else require maintenance some times. We do offer a maintenance plan but since we use DMP products, we do not encourage it. The equipment has very few problems and we give you a year warranty on all parts and labor for installation on new parts. We also give you a lifetime warranty on the control panel and keypad with cellular monitoring.

Our service department is represented by our most experienced technicians. These technicians have been employed with our company for many years and have had years of experience in trouble shooting problems of all kinds. When they come into your home they are trained to be professional and will arrive in a company truck and a company shirt.